Credit Policy

How credits work on Comistitch: where they come from, when they expire, what they cost and when you get them back.

October 2026
Purchased credits never expire
Packs and free bonus credits stay while your account exists.
Plan credits reset each cycle
Use them first — unused ones don't carry over.
Failed pages are refunded
Automatically, no request needed.

Two kinds of credits

Your balance is made of two wallets. You see one total in the app; this is what is behind it.

Two kinds of credits Plan credits Purchased credits
Where they come from Your Starter, Pro or Elite subscription 750 · 2,100 · 4,800 credits a month Credit packs (120 – 4,800 credits) Also free credits: 100 at sign-up, invite rewards, daily rewards
When they expire Reset every billing cycle. Unused plan credits don't carry over. Yearly plans: refilled every month. Never, as long as your account exists.
Which are spent first These, first After your plan credits run out
If you cancel your plan Usable until the end of the period you paid for Kept — you can keep using them on the Free plan
If you delete your account Forfeited Forfeited

Plan credits

Where they come from
Your Starter, Pro or Elite subscription 750 · 2,100 · 4,800 credits a month
When they expire
Reset every billing cycle. Unused plan credits don't carry over. Yearly plans: refilled every month.
Which are spent first
These, first
If you cancel your plan
Usable until the end of the period you paid for
If you delete your account
Forfeited

Purchased credits

Where they come from
Credit packs (120 – 4,800 credits) Also free credits: 100 at sign-up, invite rewards, daily rewards
When they expire
Never, as long as your account exists.
Which are spent first
After your plan credits run out
If you cancel your plan
Kept — you can keep using them on the Free plan
If you delete your account
Forfeited

From sign-up to your next top-up

The usual path. Steps 2 to 4 are optional — you can stay on free credits as long as they last.

  1. Sign up +100 credits

    Free, no card. Enough for about three comic pages.

  2. Try Starter 200 credits · 3 days

    Card required. Charged when the trial ends unless you cancel first. Cancel before then and the trial credits are removed.

  3. Subscribe 750 – 4,800 / month

    Plan credits arrive each cycle and reset at the next one.

  4. Top up anytime 120 – 4,800 credits

    One-time packs. These never expire.

  5. Spend plan first, then purchased

    Each page or character takes credits from your balance.

30credits

One comic page.

30credits

Regenerating a page you've already made.

20credits

A new character. The Free plan includes one free character a month.

Coming soon Gifts. Gifts are not available yet. When they launch, credits you receive as a gift will be added as purchased credits and never expire, and gifts you send will be non-refundable.

When credits or money come back

A summary. The Refund Policy is the full, binding text.

A page fails

If a page fails because of a system error, its credits go back to your balance automatically.

Refunded automatically
You cancel a generation

Pages that finished before you cancelled are saved. Credits for a cancelled run aren't returned.

Not refunded
Subscription

Cancel within 14 days of your first payment and use no more than 50% of that period's credits for a full refund. Later requests are reviewed case by case.

Refund Policy §2 →
Credit pack

Bought by mistake and not used? Ask within 7 days for a full refund. Packs you've started using aren't refundable.

Refund Policy §3 →
Account deleted

Deleting your account removes any credits left in it.

Terms of Service →
Something looks wrong?

Credits taken with no result? Email support@comistitch.com with your account email and roughly when it happened.

Contact support →

Pick the credits that fit how you make comics

Packs from $2.49 · plans from $12.99/month · 3-day Starter trial.

See pricing